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Big Tech strategy, semiconductor supply chains and the money behind the technology industry, reported by The Silicon Ledger.
Industry analysts say the next wave of contact center AI will be judged by whether customers' issues actually get solved and by the quality of those resolutions, not by how many interactions machines handle.
Artificial intelligence has become ubiquitous in contact centers, but most deployments remain fragmented. The real challenge—connecting data, systems and workflows to resolve customer issues end-to-end—is what separates winners from the rest.
Bots operating under the iLands platform are inundating Mastodon administrators, Bluesky users, and writers with unwanted messages promoting a system where humans and AI agents interact, raising concerns about deceptive automation and potential regulatory violations.
Wang Xingxing's extreme micromanagement and focus on cutting expenses have made Unitree Robotics the world's leading producer of affordable humanoid robots, but the leadership approach may not scale as the company grows.
After years of competitive acceleration, major artificial intelligence companies are publicly calling for coordinated slowdowns in frontier model development, citing imminent risks from autonomous systems that could soon spiral beyond human control.
The AI company released an economic analysis projecting dramatic GDP growth under rapid AI adoption, but acknowledged the challenge of ensuring prosperity reaches beyond capital owners and those in manual labor.
Researchers at Yunnan University have engineered perovskite solar cells capable of generating electricity beneath the ocean surface, opening possibilities for autonomous underwater vehicles and marine sensors.
Nvidia's flagship gaming GPU has vanished from authorized online retailers within days, leaving only third-party sellers charging steep premiums as demand from AI applications continues to outpace supply.
